White Lodging logo

White Lodging

Front Desk Agent

Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Type:
Hourly
Rate:
Range $26.25 - $26.90
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Paid parental leave
DailyPay option
Employee assistance program
401(k) with Company Match
vacation paid time off
Complimentary wellness tools
Unlimited referral bonuses
Leadership development
Tuition Reimbursement
Discounts on hotel rooms, dining, and entertainment

Job Description

White Lodging is a leading developer and operator in the hospitality industry, managing a diverse portfolio of award-winning, premium-brand hotels, rooftop bars, and restaurants located in some of the most desirable cities across the United States. Known for its commitment to exceptional guest experiences and employee development, White Lodging combines innovative hospitality management with deep local insights to create memorable stays for travelers and guests. With a reputation for maintaining high standards and fostering a positive work environment, the company emphasizes growth opportunities, inclusivity, and a supportive culture for all its associates.

This role is for a Front ... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in customer service or hospitality preferred but not required
  • Strong communication skills
  • Ability to handle cash and perform basic accounting tasks accurately
  • Ability to stand and move for long periods
  • Availability to work flexible shifts including weekends and holidays
  • Positive attitude and professional demeanor
  • Ability to maintain confidentiality of guest information

Job Qualifications

  • Strong communication skills
  • A passion for customer service
  • Ability to be flexible and adapt to any situation
  • Desire to work as part of the front desk team
  • Outgoing personality with a positive attitude
  • Previous hospitality experience is helpful but not required
  • Ability to stand and move at a fast pace for long periods of time
  • Availability to work long hours, weekends, and holidays as necessary

Job Duties

  • Provide the highest quality of service to guests, anticipating and exceeding their expectations
  • Check guests in and out efficiently and in a friendly manner
  • Understand and consistently follow all cash handling and accounting procedures including hotel credit and check cashing procedures
  • Develop thorough knowledge of hotel staff, services, hours of operation, room locations, rates, amenities, and surroundings
  • Assist in maintaining the cleanliness of the lobby and entrance
  • Ensure security and confidentiality of all guest and hotel information
  • Effectively respond to and resolve guest concerns or complaints
  • Perform other duties as assigned

Job Qualifications

Experience

No experience required

Job Location

OysterLink - a hiring platform for restaurants and hotels.

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