Job Overview
Employment Type
Full-time
Hourly
Compensation
Type:
Hourly
Rate:
Range $16.00 - $1.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Paid parental leave
DailyPay option
Employee assistance program
401(k) with Company Match
vacation
Paid Time Off
Complimentary wellness tools
Unlimited referral bonuses
Leadership development
Tuition Reimbursement
discounts on hotel rooms, dining, and other travel or entertainment experiences
Multiple hotel opportunities for growth
Job Description
The Milwaukee Marriott Downtown is a premier hotel located in the heart of Milwaukee, Wisconsin. Renowned for its central location near key attractions like the Historic Third Ward, Wisconsin Center, Fiserv Forum, and the famous Summerfest grounds, this hotel offers guests exceptional experiences in a vibrant urban setting. As a part of the Marriott International portfolio, the Milwaukee Marriott Downtown upholds the highest standards of service and hospitality, making it a beloved destination for both business and leisure travelers. The hotel features modern amenities, comfortable accommodations, and a dedicated staff focused on creating memorable stays for every guest. The Marriott... Show More
Job Requirements
- High school diploma or equivalent preferred
- Previous experience in hospitality or customer service helpful but not required
- Strong communication skills
- Ability to handle multiple tasks efficiently under pressure
- Flexibility to work varying shifts including weekends and holidays
- Ability to stand for extended periods
- Positive attitude and team-oriented mindset
Job Qualifications
- Strong communication skills
- A passion for customer service
- Ability to be flexible and adapt to any situation
- Desire to work as part of a front desk team
- Outgoing personality with a positive attitude
- Previous hospitality experience is helpful but not required
- Ability to stand and move at a fast pace for long periods of time with availability to work long hours, weekends, and holidays as necessary
Job Duties
- Provide the highest quality of service to guests, anticipating and exceeding their expectations
- Check guests in and out efficiently and in a friendly manner
- Understand and consistently follow all cash handling and accounting procedures including hotel credit and check cashing procedures
- Develop thorough knowledge of hotel staff, services, hours of operation, room locations, rates, amenities, and surroundings
- Assist in maintaining the cleanliness of the lobby and entrance
- Ensure security and confidentiality of all guest and hotel information
- Effectively respond to and resolve guest concerns or complaints
- Perform other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
OysterLink - a focused job platform for restaurants and hotels.
You may be also interested in: