Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Exact $28.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Hourly rate of 28.00 USD
discounted hotel rooms
Food and beverage discounts
Professional development programs
Career growth opportunities
Corporate social responsibility activities
Inclusive and respectful workplace environment
Job Description
Fairmont Breakers is a celebrated and historic luxury hotel located in Long Beach, California, known for its iconic presence on the waterfront and its rich heritage dating back to the roaring twenties. This landmark has been meticulously restored to its original grandeur, blending classic charm with modern sophistication, making it a premier destination for visitors seeking an elevated coastal experience. The hotel boasts 185 boutique rooms and suites, a rooftop pool and terrace, an open-air rooftop lounge with breathtaking Pacific Ocean views, a two-story spa, wellness and fitness center, as well as multiple dining venues and bars including a live... Show More
Job Requirements
- High school diploma or equivalent
- at least 1 year experience in hospitality
- ability to speak English proficiently
- excellent communication skills
- ability to work flexible schedules including nights weekends and holidays
- basic computer skills including Microsoft Office
- strong problem-solving and interpersonal skills
- ability to multitask and work in a fast-paced environment
- professional appearance
- ability to handle cash accurately
- ability to remain calm under pressure
- team player with minimum supervision
Job Qualifications
- Minimum of 1 year experience in hospitality required
- previous luxury hospitality experience an asset
- previous Opera Cloud experience an asset
- high school diploma or equivalent required
- hospitality diploma is an asset
- proficient in the English language verbal and written second language is an asset
- must be able to handle a multitude of tasks in an intense ever-changing environment
- ability to focus attention on guest needs remaining calm and courteous at all times
- computer literate in Microsoft Office required
- ability to work with various software
- must possess a professional presentation
- strong interpersonal and problem-solving abilities
- highly responsible and reliable
- ability to work well under pressure in a fast-paced environment
- ability to work cohesively with fellow colleagues as part of a team and also with minimal supervision
- must be available to work overnight shifts and be available to cover variety of shifts including mornings evenings weekends overtime shifts and holidays
- must have the ability to handle cash effectively and accurately
Job Duties
- Consistently offer professional friendly and engaging service
- assist guests regarding hotel facilities in an informative and helpful way
- greet guests upon arrival with a warm and sincere welcome and register guests into the computer verifying complete reservation details and credit information while meeting all required LQA Forbes standards
- maintain proper record keeping for guest accounts and settle the accounts upon departure while ensuring all service standards are followed
- conduct self-audits on luxury standards and participate in the review of audits conducted by the team
- take initiative to add a personalized experience
- select and block rooms for arriving guests book same day reservations pre-register guests as required and sometimes escort guests to their rooms
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
Restaurants and hotels use OysterLink to hire.
You may be also interested in: