Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Paid parental leave
DailyPay option
Employee assistance program
401(k) with Company Match
vacation
Paid Time Off
Complimentary wellness tools
Unlimited referral bonuses
Leadership development
Tuition Reimbursement
Employee Discounts
Job Description
White Lodging is a prominent hospitality company specializing in the development and operation of a portfolio of award-winning, premium-brand hotels, rooftop bars, and restaurants located in some of the country’s most desirable cities. Renowned for its commitment to exceptional service and creating memorable guest experiences, White Lodging blends innovative hospitality management with a deep understanding of local culture and customer expectations. Their diverse properties offer guests unique atmospheres, ranging from luxurious accommodations to vibrant culinary and entertainment venues. The company is dedicated to fostering an inclusive and supportive work environment, encouraging professional growth and rewarding excellence throughout its extensive network... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service or hospitality preferred but not required
- Strong communication skills
- Ability to stand and move for long periods
- Flexible availability including weekends and holidays
- Ability to handle multiple tasks efficiently
- Basic knowledge of cash handling and accounting procedures
Job Qualifications
- Strong communication skills
- A passion for customer service
- Ability to be flexible and adapt to any situation
- Desire to work as part of the front desk team
- Outgoing personality with a positive attitude
- Previous hospitality experience is helpful but not required
- Ability to stand and move at a fast pace for long periods of time with availability to work long hours, weekends, and holidays as necessary
Job Duties
- Provide the highest quality of service to guests, anticipating and exceeding their expectations
- Check guests in and out efficiently and in a friendly manner
- Understand and consistently follow all cash handling and accounting procedures including hotel credit and check cashing procedures
- Develop thorough knowledge of hotel staff, services, hours of operation, room locations, rates, amenities, and surroundings
- Assist in maintaining the cleanliness of the lobby and entrance
- Ensure security and confidentiality of all guest and hotel information
- Effectively respond to and resolve guest concerns or complaints
- Perform other duties as assigned
Job Qualifications
Experience
No experience required
Job Location
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