Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Competitive wages
comprehensive benefits
401K Matching
flexible scheduling
Employee Discounts
Paid Time Off
Health Insurance
Job Description
Sheraton Oklahoma City Downtown Hotel, part of the Crescent Hotels & Resorts family, stands as a premier hospitality establishment located in the vibrant heart of Oklahoma City's downtown. This hotel is renowned for its exceptional service and refined comfort, serving as a beacon for travelers seeking an immersive experience rich with Southern charm and modern amenities. The Sheraton Oklahoma City Downtown Hotel is more than just a place to stay; it is a community that values and celebrates its associates as the true stars of the operation. The company embraces diversity and individuality, fostering a warm, inclusive workplace culture where... Show More
Job Requirements
- high school diploma or equivalent
- relevant experience in hospitality or customer service preferred
- ability to communicate effectively with guests and team members
- strong interpersonal skills
- availability to work varied shifts including evenings and weekends
- ability to stand for extended periods
- knowledge of hotel reservation systems a plus
Job Qualifications
- high school diploma or equivalent
- previous experience in customer service or hospitality preferred
- excellent communication skills
- strong organizational and multitasking abilities
- ability to work flexible shifts including days, evenings, and weekends
- proficiency with reservation and property management systems
- friendly and professional demeanor
Job Duties
- welcome guests with a warm smile
- manage check-ins and check-outs efficiently
- handle guest requests promptly and courteously
- maintain reservation records accurately
- coordinate with other hotel departments to ensure guest satisfaction
- assist in resolving guest complaints and issues
- promote hotel services and amenities to guests
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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