Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Paid parental leave
Paid Time Off
Employee assistance program
401(k)
Daily Pay Option
vacation
Tuition Reimbursement
Leadership development
Referral bonuses
Discounts on hotel rooms
Discounts on dining
Discounts on travel and entertainment
Job Description
White Lodging is a prominent hospitality company that specializes in the development and operation of a diverse portfolio of premium-brand hotels, rooftop bars, and restaurants located in some of the most desirable cities across the United States. With an emphasis on delivering exceptional guest experiences, White Lodging focuses on how their services make people feel, which aligns perfectly with the core values of the hospitality industry. The company is dedicated to creating award-winning properties that provide guests with outstanding accommodations and memorable stays through superior customer service and attention to detail. Their commitment to quality and excellence has earned them... Show More
Job Requirements
- High school diploma or equivalent
- Strong communication skills
- Passion for customer service
- Flexibility and adaptability
- Team player mentality
- Positive and outgoing personality
- Availability to work long hours, weekends, and holidays
- Ability to stand and move at a fast pace for long periods of time
Job Qualifications
- Strong communication skills
- A passion for customer service
- Ability to be flexible and adapt to any situation
- Desire to work as part of the front desk team
- Outgoing personality with a positive attitude
- Previous hospitality experience is helpful but not required
- Ability to stand and move at a fast pace for long periods of time, with availability to work long hours, weekends, and holidays as necessary
Job Duties
- Provide the highest quality of service to guests, anticipating and exceeding their expectations
- Check guests in and out efficiently and in a friendly manner
- Understand and consistently follow all cash handling and accounting procedures including hotel credit and check cashing procedures
- Develop thorough knowledge of hotel staff, services, hours of operation, room locations, rates, amenities, and surroundings
- Assist in maintaining the cleanliness of the lobby and entrance
- Ensure security and confidentiality of all guest and hotel information
- Effectively respond to and resolve guest concerns or complaints
- Perform other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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