Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Exact $18.55
Work Schedule
Day Shifts
Weekend Shifts
Benefits
competitive pay
Medical insurance
Dental Insurance
Vision Insurance
401k plan
Travel Discounts
Credit union membership
Tuition Reimbursement
Professional counseling
Free parking
food and beverage discount
Shoe allowance
Family support
growth opportunities
Paid Time Off
Job Description
Marriott Vacations Worldwide (MVW) is a distinguished company within the hospitality and vacation ownership industry, known for making vacation dreams come true for travelers around the globe. MVW operates in a supportive, friendly, and beautiful work environment that fosters meaningful moments and memorable experiences for their Owners and guests. As part of the Marriott family, MVW embraces a culture of service, community, and excellence, providing guests with exceptional vacation experiences through quality amenities, outstanding customer service, and unique destinations. With a commitment to employee growth and development, MVW offers a welcoming atmosphere where team members can thrive while contributing to... Show More
Job Requirements
- Available to work various shifts, holidays, and both weekend days
- reach overhead and below the knees, perform bending, twisting, pulling, and stooping
- be able to stand, sit, or walk for an extended period of time
- lift/carry/push/pull items that weigh up to 25lbs without assistance
- position may require background and drug screening contingent on company policy
- specific job duties may differ by property, size of team, or facility
Job Qualifications
- High school diploma or equivalent preferred
- previous customer service experience preferred
- strong communication and interpersonal skills
- ability to work weekends, holidays, and various shifts
- team-oriented with a professional demeanor
- basic computer skills
- ability to multitask effectively
- problem-solving skills
- attention to detail
Job Duties
- Check owners/guests into their villas for their stay and review property amenities, services, hours of operations, and local areas of interest and activities
- actively listen and respond positively to guests' questions, concerns, and requests and contact other departments to help resolve guest issues
- identify and explain room features to guests (e.g., use of room key, ice and vending areas, etc.)
- follow up with owner/guests to ensure their requests or problems have been met to their satisfaction
- answer telephone calls and route calls to the proper department as applicable
- assist with bellman and runner duties depending on facility or location
- welcome and greet guests and anticipate and address their needs
Job Qualifications
Experience
No experience required
Job Location
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