Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $16.00
Work Schedule
Weekend Shifts
Job Description
InnVentures is a dynamic and innovative hospitality management company with over 40 years of experience in managing and operating hotels across the United States. Driven by an entrepreneurial spirit, InnVentures has developed a culture focused on building winning teams that drive success and deliver exceptional guest experiences. The company manages more than 75 hotels in over 20 states, partnering with some of the nation’s largest Real Estate Investment Trusts (REITs), private real estate owners, as well as a diverse portfolio of individual and family-owned hotels. InnVentures is widely recognized for its expertise in hotel management, development, and revenue maximization, leveraging... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service or hospitality preferred
- Ability to stand for an entire shift
- Ability to lift at least 25 pounds
- Availability to work evenings, weekends and holidays
- Strong communication skills
- Basic computer proficiency
Job Qualifications
- Previous customer service experience in a fast-paced environment
- Strong verbal and written communication skills
- Ability to read, write, type and use basic technology
- Excellent interpersonal skills
- Ability to handle multiple tasks efficiently
- Friendly and approachable demeanor
Job Duties
- Ensure that all guests receive a friendly, efficient and error-free check-in and check-out experience
- Handle continuous requests in a fast paced environment by coordinating with other departments to ensure all guest requests are met
- Answer questions regarding the local area and facilities and be able to give proper directions and resources to positively influence each guest’s stay
- Demonstrate proper phone etiquette including transferring calls, taking messages and making reservations
- Follow proper cash handling procedures and be able to post and reconcile charges applied to guest receipts
- Support the goals of the hotel through teamwork and collaboration with all departments
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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