Job Overview
Employment Type
Part-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Team member room discounts
Family room discounts
flexible schedules
Career growth and development
insurance benefits
401k plan
Vacation pay
sick pay
Holiday pay
recognition programs
Tuition Reimbursement
Community outreach
Job Description
The Westin Tempe is a prestigious hotel known for its exceptional service and luxurious accommodations. Located in the heart of Tempe, the hotel offers a welcoming and comfortable environment for travelers, both for business and leisure. As part of Crescent Hotels and Resorts and Marriott Hotels family, The Westin Tempe prides itself on delivering top-tier guest experiences with a dedicated team of hospitality professionals. The hotel's commitment to quality extends to its employees, providing a supportive workplace culture that fosters growth, development, and recognition. Employees benefit from flexible schedules, room discounts, insurance benefits, 401k plans, and various rewards programs. This... Show More
Job Requirements
- must be able to communicate in English
- self-starting personality with an even disposition
- maintain professional appearance and manner
- ability to stand and move throughout the front office
- effective interpersonal skills
- ability to use a moderately complex computer system
- attention to detail
- willingness to assist co-workers and be a team player
Job Qualifications
- high school diploma or equivalent
- previous customer service experience preferred
- strong communication skills in English
- ability to use hotel front desk computer systems
- ability to handle complex situations with tact and diplomacy
- teamwork orientation
- basic math skills
Job Duties
- greet and register guests promptly and courteously
- provide exceptional customer service throughout the guest experience
- manage check-in and check-out processes efficiently
- communicate effectively with guests to address inquiries and resolve issues
- maintain professional appearance and demeanor at all times
- collaborate with team members to support front office operations
- observe and report any emergency or safety situations
Job Qualifications
Experience
No experience required
Job Location
You may be also interested in: