Marriott International, Inc logo

Front Desk Agent

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Exact $21.60
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Work Schedule

Standard Hours
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Benefits

free meal
Free parking
Health Insurance
Paid Time Off
Employee Discounts
Career development opportunities
Retirement Plan

Job Description

Gaylord Rockies Resort & Convention Center is a premier hospitality establishment located in Aurora, Colorado. As a part of the Marriott International portfolio, it embodies excellence in guest services and events management, offering a unique blend of hospitality, convention services, and entertainment under one roof. The resort is renowned for its expansive facilities, including beautifully designed rooms, extensive event spaces, and exceptional guest service standards. Marriott International is a global leader in the hospitality industry, known for its commitment to diversity, inclusion, and providing extraordinary experiences for both guests and employees.

This employment opportunity is for a full-time, non-manage... Show More

Job Requirements

  • high school diploma or equivalent general educational development (ged)
  • ability to stand, sit, and walk for extended periods
  • capable of performing physical tasks involving moving items under 10 pounds
  • commitment to professional appearance and communication
  • respect for confidentiality and company policies
  • ability to work full-time at the Aurora, Colorado location

Job Qualifications

  • high school diploma or equivalent general educational development (ged)
  • no prior relevant work experience required
  • no supervisory experience necessary
  • no licenses or certifications required

Job Duties

  • provide exceptional guest service ensuring a memorable experience
  • respond promptly to guest requests and inquiries
  • complete necessary operational reports accurately
  • share knowledge of local events and attractions with guests
  • perform physical tasks including moving, lifting, carrying, pushing, and placing items under 10 pounds
  • maintain professionalism in appearance and communication
  • adhere to company policies including confidentiality and asset protection

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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