Marriott International, Inc logo

Front Desk Agent

Job Overview

briefcase

Employment Type

Full-time
clock

Compensation

Type:
Hourly
Rate:
Exact $19.00
clock

Work Schedule

Flexible
diamond

Benefits

Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Training and development opportunities
Diversity and inclusion initiatives

Job Description

JW Marriott Clearwater Beach Resort & Spa is a premier luxury hotel located in Clearwater Beach, Florida, renowned for its exquisite beachfront setting, exceptional service, and dedication to creating memorable guest experiences. As a part of Marriott International's luxury portfolio, JW Marriott commits to delivering the highest standards of hospitality, blending comfort, luxury, and personalized service. With a global reputation for excellence, JW Marriott properties are synonymous with elegant accommodations, top-tier amenities, and an environment that fosters wellbeing and personal growth for both guests and employees.

The JW Marriott Clearwater Beach Resort & Spa offers a unique work atmosphere wh... Show More

Job Requirements

  • full-time availability
  • flexible schedule
  • prior customer service experience required
  • ability to stand and walk for extended periods
  • capable of lifting and moving objects up to 10 pounds without assistance
  • adherence to company policies and standards
  • commitment to maintaining professional appearance and communication

Job Qualifications

  • high school diploma or equivalent
  • previous customer service experience
  • prior front desk experience preferred
  • strong communication skills
  • ability to work independently and as part of a team
  • proficiency in handling guest inquiries and resolving issues professionally
  • flexibility to work various shifts

Job Duties

  • greet and assist guests during check-in and check-out
  • respond promptly to guest requests and inquiries
  • provide detailed information about local events and resort amenities
  • complete operational reports accurately and timely
  • maintain professional appearance and communication
  • adhere to company safety and confidentiality policies
  • perform physical tasks such as standing long periods and handling objects up to 10 pounds

Job Qualifications

Experience

No experience required

Job Location

You may be also interested in: