Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $15.30 - $1.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Paid parental leave
Daily Pay Option
Employee assistance program
401(k) with Company Match
Paid Time Off
wellness tools
Referral bonuses
Leadership development
Tuition Reimbursement
Employee Discounts
Job Description
Louisville Marriott Downtown is a prominent, full-service Marriott hotel strategically located at 280 West Jefferson Street in the vibrant heart of downtown Louisville. This large-scale property is distinguished by its direct skywalk connection to the Kentucky International Convention Center, positioning it as a central hub for conferences, conventions, business travel, and significant city events. This prime location not only caters to a diverse clientele including business professionals and convention attendees but also offers guests the unique advantage of easy access to the premier event spaces in Louisville. The hotel prides itself on delivering premium services and accommodations under the reputable... Show More
Job Requirements
- High school diploma or equivalent
- ability to stand and move at a fast pace for long periods of time, with availability to work long hours, weekends, and holidays as necessary
- strong communication skills
- passion for customer service
- ability to be flexible and adapt to any situation
- ability to work as part of a team
- positive attitude
- willingness to perform assigned duties responsibly
Job Qualifications
- Strong communication skills
- a passion for customer service
- ability to be flexible and adapt to any situation
- desire to work as part of the front desk team
- outgoing personality with a positive attitude
- previous hospitality experience is helpful but not required
Job Duties
- Provide the highest quality of service to guests, anticipating and exceeding their expectations
- check guests in and out efficiently and in a friendly manner
- understand and consistently follow all cash handling and accounting procedures including hotel credit and check cashing procedures
- develop thorough knowledge of hotel staff, services, hours of operation, room locations, rates, amenities, and surroundings
- assist in maintaining the cleanliness of the lobby and entrance
- ensure security and confidentiality of all guest and hotel information
- effectively respond to and resolve guest concerns or complaints
- perform other duties as assigned
Job Qualifications
Experience
No experience required
Job Location
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