Marriott International, Inc logo

Front Desk Agent

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee wellness programs
Career development opportunities
Diversity and inclusion initiatives

Job Description

The Westin Galleria Houston is a distinguished hotel located in the heart of Houston, Texas. Part of the globally recognized Marriott International portfolio, this hotel offers a blend of comfort, luxury, and wellness-oriented experiences designed to elevate every guest's stay. The Westin Galleria Houston stands out for its commitment to providing exceptional guest services, ensuring a memorable and unique hospitality experience. Situated at 5060 West Alabama, the hotel caters to a diverse range of clientele, from business travelers to vacationing families, making it a prominent destination in the bustling Texas city. As a part of Marriott International, the Westin Galleria... Show More

Job Requirements

  • high school diploma or equivalent
  • ability to perform physical tasks including standing, walking, and lifting objects under ten pounds
  • adherence to company safety and quality standards
  • professional appearance and communication skills
  • willingness to work full time
  • no prior experience required
  • no licensing or certification required

Job Qualifications

  • high school diploma or equivalent
  • general educational development certificate (GED)
  • no prior related experience required
  • no supervisory experience required
  • strong communication skills
  • customer service orientation
  • ability to work in a fast-paced environment
  • physical stamina for standing and walking

Job Duties

  • offer a wide range of guest services
  • guide guests during their stay
  • handle guest requests promptly
  • complete necessary reports
  • share information about local events and attractions
  • maintain professional appearance and communication
  • perform light physical tasks such as lifting and moving objects under ten pounds

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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