Marriott International, Inc logo

Front Desk Agent

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
retirement plans
Training and Development
wellness programs
employee recognition

Job Description

The Westin Cape Coral Resort at Marina Village, located in Cape Coral, Florida, is part of the renowned Marriott International hospitality family. This upscale resort is dedicated to delivering exemplary guest services and creating memorable experiences through its comprehensive range of amenities and warm, professional service. Situated at 5951 Silver King Boulevard, the resort offers guests a unique blend of comfort, convenience, and wellness-oriented hospitality. The Westin brand is recognized globally for its commitment to enhancing guest well-being, emphasizing a balance between relaxation and activity to allow guests to feel their best during their travels.

As part of Marriott Inter... Show More

Job Requirements

  • high school diploma or G.E.D. equivalent
  • ability to stand, sit, or walk for extended periods
  • ability to lift, carry, push, pull, and place objects weighing up to 10 pounds
  • willingness to follow company policies and procedures
  • ability to maintain confidentiality
  • commitment to uphold quality standards
  • strong interpersonal skills

Job Qualifications

  • high school diploma or G.E.D. equivalent
  • no related work experience required
  • no supervisory experience required
  • customer service skills
  • effective communication skills
  • ability to work in a team environment
  • professionalism in appearance and behavior

Job Duties

  • process guest check-in and check-out efficiently
  • respond promptly to guest requests and inquiries
  • complete operational reports accurately
  • share information about local attractions and amenities
  • maintain a safe and clean work environment
  • adhere to company policies and confidentiality standards
  • assist with light physical tasks such as lifting and moving objects

Job Qualifications

Experience

No experience required

Job Location

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