Job Overview
Employment Type
Full-time
Work Schedule
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Paid parental leave
DailyPay option
Employee assistance program
401(k) with Company Match
vacation
Paid Time Off
Complimentary wellness tools
Unlimited referral bonuses
Leadership development
Tuition Reimbursement
hotel discounts
Dining Discounts
Travel and entertainment discounts
Job Description
White Lodging is a leading hospitality management company that develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars, and restaurants located in some of the most desirable cities across the United States. Known for its commitment to delivering exceptional guest experiences, White Lodging prides itself on creating environments where every guest feels welcomed, valued, and cared for. The company emphasizes the importance of hospitality as both a business and a personal endeavor, focusing on how they make people feel throughout their stay. With a strong reputation for excellence, White Lodging offers diverse opportunities for growth and career advancement... Show More
Job Requirements
- High school diploma or equivalent
- Previous hospitality experience is helpful but not required
- Strong communication skills
- Ability to be flexible and adapt to any situation
- Availability to work long hours, weekends, and holidays
- Ability to stand and move at a fast pace for long periods of time
- Commitment to providing excellent customer service
Job Qualifications
- Strong communication skills
- A passion for customer service
- The ability to be flexible and adapt to any situation
- A desire to work as part of the front desk team
- An outgoing personality with a positive attitude
- Previous hospitality experience is helpful but not required
- Ability to stand and move at a fast pace for long periods of time, with availability to work long hours, weekends, and holidays as necessary
Job Duties
- Provide the highest quality of service to guests, anticipating and exceeding their expectations
- Check guests in and out efficiently and in a friendly manner
- Understand and consistently follow all cash handling and accounting procedures including hotel credit and check cashing procedures
- Develop thorough knowledge of hotel staff, services, hours of operation, room locations, rates, amenities, and surroundings
- Assist in maintaining the cleanliness of the lobby and entrance
- Ensure security and confidentiality of all guest and hotel information
- Effectively respond to and resolve guest concerns or complaints
- Perform other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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