Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Exact $14.00
Benefits
Career growth opportunities
401(k) matching
Paid Time Off
holiday compensation
Health Insurance
Dental Insurance
vision coverage
employee appreciation events
Employee Discounts
Education assistance programs
Job Description
Kalahari Resorts and Conventions is a premier hospitality company known for crafting unforgettable vacations and experiences centered around America's largest indoor waterparks. Founded as a family-owned business, Kalahari Resorts has carved out a unique position in the resort industry by combining African-inspired themes with world-class amenities including luxury spas, exceptional dining options, thrilling entertainment, and state-of-the-art convention centers. The brand is committed to redefining hospitality by fostering an atmosphere where guests, associates, and communities feel like family. With locations in Wisconsin Dells, WI; Sandusky, OH; Pocono Manor, PA; Round Rock, TX; and Spotsylvania County, VA, Kalahari Resorts offers a distinct... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in hospitality or customer service preferred
- Ability to operate Front Desk computer systems and office equipment
- Strong communication and interpersonal skills
- Ability to handle guest inquiries and resolve issues efficiently
- Ability to work flexible hours including weekends and holidays
Job Qualifications
- College courses in hotel/motel management are helpful
- Previous hospitality or related experience helpful
- Computer experience required
Job Duties
- Approach all encounters with guests and associates in a friendly, service-oriented manner
- Ensure that all guests are checked in/out in a friendly, efficient, courteous and confidential manner based on resort standards
- Greet and welcome all guests approaching the Front Desk in accordance with Kalahari Resort standards
- Perform and complete all tasks and duties on the shift checklist in a timely and efficient manner
- Fully comprehend and operate all relevant aspects of the Front Desk computer system, copiers, fax machines and other office equipment
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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