Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $33.00 - $37.00
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Paid Time Off
Vision care
floating holidays
Life insurance
401K matching program
Job Description
Hotel Nikko San Francisco is a distinguished luxury hotel located just off Union Square in the heart of downtown San Francisco. Renowned for combining the best of Japanese hospitality traditions with a modern, vibrant atmosphere, it offers guests an exceptional experience. The hotel boasts 532 guest rooms and suites, thoughtfully designed to provide comfort and elegance. With 22,000 square feet of meeting and banquet space, it is a prominent venue for business conferences, weddings, and social gatherings. Guests can delight in five diverse food and beverage outlets, including 24-hour Room Service, ANZU Restaurant and Lounge, Kanpai Lounge, Imperial Lounge, and... Show More
Job Requirements
- High school diploma or equivalent
- Previous hospitality or customer service experience preferred
- Ability to communicate effectively
- Physical ability to stand and walk for extended periods
- Willingness to work flexible hours including weekends and holidays
- Full COVID vaccination and booster required
- Legal authorization to work in the United States
Job Qualifications
- High school diploma or equivalent
- Previous experience in hospitality or customer service preferred
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment
- Team-oriented mindset
- Basic understanding of health and safety regulations
- Flexibility to work varied shifts including weekends and holidays
Job Duties
- Provide outstanding customer service to guests
- Collaborate with team members to achieve service excellence
- Maintain cleanliness and orderliness of assigned areas
- Support banquet and meeting room setup and breakdown
- Handle guest inquiries and resolve issues promptly
- Adhere to Hotel Nikko's core values and service standards
- Participate in training and development programs
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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