Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $26.25 - $26.90
Work Schedule
Flexible
Weekend Shifts
Benefits
Dental Insurance
Health Insurance
Paid parental leave
Referral program
Employee assistance program
Disability insurance
401(k) matching
Tuition Reimbursement
Paid Time Off
Vision Insurance
Parental leave
Life insurance
Job Description
White Lodging is a renowned developer and operator of premium-brand hotels, rooftop bars, and restaurants across some of the most desirable cities in the United States. With a firm belief that hospitality is about how you make people feel, White Lodging focuses on delivering exceptional guest experiences, making their portfolio some of the most respected in the industry. Their properties blend sophistication with comfort, tailored to meet the highest standards of service and ambiance, ensuring guests enjoy memorable stays whether for business or leisure. Their commitment to excellence is reflected not only in their award-winning hotel brands but also in... Show More
Job Requirements
- High school diploma or equivalent
- Strong communication skills
- Ability to provide excellent customer service
- Flexibility to work various shifts including weekends and holidays
- Basic math skills for handling cash transactions
- Ability to maintain confidentiality
- Physical ability to stand and move for extended periods
- Ability to handle guest complaints professionally
Job Qualifications
- Strong communication skills
- A passion for customer service
- The ability to be flexible and adapt to any situation
- A desire to work as part of the front desk team
- An outgoing personality with a positive attitude
- Previous hospitality experience is helpful but not required
- Ability to stand and move at a fast pace for long periods of time, with availability to work long hours, weekends, and holidays as necessary
Job Duties
- Provide the highest quality of service to guests, anticipating and exceeding their expectations
- Check guests in and out efficiently and in a friendly manner
- Understand and consistently follow all cash handling and accounting procedures including hotel credit and check cashing procedures
- Develop thorough knowledge of hotel staff, services, hours of operation, room locations, rates, amenities, and surroundings
- Assist in maintaining the cleanliness of the lobby and entrance
- Ensure security and confidentiality of all guest and hotel information
- Effectively respond to and resolve guest concerns or complaints
- Perform other duties as assigned
Job Qualifications
Experience
No experience required
Job Location
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