Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $13.25 - $16.75
Work Schedule
Standard Hours
Flexible
Weekend Shifts
Benefits
Multiple Tiers of Medical Coverage
dental coverage
vision coverage
24/7 Teledoc service
free maintenance medications
Pet insurance
hotel discounts
Tuition Reimbursement
Paid Time Off
401k Match
Job Description
Hotel Bella Grace is a boutique hotel nestled in the historic charm of Charleston, South Carolina. Known for its unique blend of elegance and Southern hospitality, this upscale property offers guests a distinctive lodging experience in the heart of Charleston's historic district. Its prime location makes it easy for visitors to explore the rich cultural heritage of the area along with its variety of shopping and dining options. Whether visiting for business or leisure, guests appreciate the personalized and thoughtful service that Hotel Bella Grace consistently delivers. The property prides itself on maintaining a sophisticated yet welcoming atmosphere, catering to... Show More
Job Requirements
- High school diploma or equivalent
- previous experience in customer service, preferably in hospitality
- cash handling experience
- strong communication skills
- ability to work flexible hours including evenings, weekends, and holidays
- proficiency with property management software
- ability to handle pressure and resolve conflicts professionally
Job Qualifications
- Previous experience in a customer service role, preferably in a hotel or hospitality environment
- excellent communication and interpersonal skills
- previous cash handling experience required
- strong problem-solving abilities and the ability to remain calm under pressure
- proficiency in computer systems and knowledge of hotel property management software
- outstanding organizational and multitasking skills
- availability to work flexible schedules, including evenings, weekends, and holidays
- high school diploma or equivalent
Job Duties
- Provide exceptional customer service
- efficiently handle guest check-ins and check-outs
- respond promptly to guest inquiries and resolve any issues or complaints with professionalism and empathy
- assist guests with recommendations and information about local attractions, dining options, and hotel amenities
- collaborate with other departments to ensure seamless guest experiences
- maintain a clean and organized front desk area
- handle cash and credit card transactions accurately
- demonstrate a strong attention to detail and a proactive approach to guest satisfaction
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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