Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $32.15
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
retirement savings plan
Career development opportunities
Employee wellness programs
Job Description
The Ritz-Carlton Marina del Rey is a prestigious luxury hotel located in Marina Del Rey, California, that offers world-class accommodations and exceptional guest services. As part of the globally recognized Ritz-Carlton brand under Marriott International, this property is renowned for delivering rare and special luxury experiences that leave lasting impressions on guests. With a dedication to excellence, The Ritz-Carlton Marina del Rey combines elegant design, impeccable service, and a prime waterfront location to create an unforgettable stay for travelers. The hotel’s commitment to its Gold Standards, including the Employee Promise, Credo, and Service Values, underscores its reputation as a leader... Show More
Job Requirements
- High school diploma or G.E.D. equivalent
- Ability to handle multiple payment types accurately
- Excellent communication and interpersonal skills
- Ability to work full time and stand for extended periods
- Adherence to company policies and safety procedures
- Ability to maintain confidentiality and protect company assets
- Capability to move, lift, carry, push, or pull objects weighing up to 10 pounds without assistance
Job Qualifications
- High school diploma or G.E.D. equivalent
- No related work experience required
- No supervisory experience required
- Ability to communicate clearly and professionally
- Strong customer service skills
- Ability to stand, sit, or walk for extended periods
- Basic math and cash handling skills
Job Duties
- Process all guest check-ins by confirming reservations, assigning rooms, and issuing and activating room keys
- Process all payment types including room charges, cash, checks, debit, or credit
- Process all guest check-outs including resolving any late and disputed charges
- Answer, record, and process all guest calls, messages, requests, questions, or concerns
- Coordinate with Housekeeping to track readiness of rooms for check-in
- Communicate parking procedures to guests and dispatch bell or valet staff as needed
- Run daily reports on arrivals and departures and complete cashier and closing reports
Job Qualifications
Experience
No experience required
Job Location
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