Job Overview

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Employment Type

Part-time
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Work Schedule

Flexible
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Benefits

401(k)
Disability insurance
Employee assistance program
Health Insurance
Life insurance
Paid Time Off
room discounts
Employee Food and Beverage Discounts

Job Description

Driftwood Hospitality Management is a distinguished leader in the hospitality industry, known for its comprehensive and integrated approach to hotel and hospitality services. The company is committed to delivering outstanding client service, with a corporate culture that empowers its associates to take initiative, be proactive, and contribute meaningfully to the success of their properties. The team at Driftwood represents some of the best talent in hospitality, emphasizing professional excellence across every role and hotel under its management. This dynamic and well-structured environment facilitates personal growth and development, as well as superior guest experiences. The company fosters a workplace that prioritizes... Show More

Job Requirements

  • Graduation from high school or equivalent combination of education and experience
  • ability to stand and move throughout front office for most of the shift
  • ability to stand 95 percent of shift
  • ability to lift up to 25 pounds
  • occasional twisting, bending, stooping, reaching, standing, walking
  • frequent talking, hearing, seeing and smiling

Job Qualifications

  • High school diploma preferred
  • prior hospitality experience preferred but not required
  • considerable skill in the use of a calculator and mathematical calculations
  • ability to effectively deal with internal and external customers requiring patience and diplomacy
  • ability to read, listen, and communicate effectively in English
  • ability to accurately input information using a computer system
  • hearing and visual ability to detect emergency situations

Job Duties

  • Greet customers immediately with a friendly and sincere welcome
  • complete the registration process by inputting and retrieving information from a computer system
  • verify and imprint credit cards for authorization and handle cash transactions
  • promptly answer the telephone and communicate messages
  • close guest accounts at check out and ensure guest satisfaction
  • field guest complaints and resolve conflicts with tact and discretion
  • adhere to all company policies and safety procedures

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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