Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.75 - $24.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
competitive pay
Commuter Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k
Paid holidays
Paid vacation
Bonus programs
Tuition Reimbursement
Learning and development
Employee Referral Program
Employee assistance program
Job Description
Reside is a leading company in the alternative accommodations industry that bridges the gap between traditional hotel stays and apartment living. Operating in over 200 cities across the United States and 130 international locations, Reside offers multi-platform logistics-based housing solutions designed to provide guests with the comfort and convenience of home combined with the upscale services and amenities typically found in hotels. This unique approach enables Reside to serve a wide range of customers including business travelers, long-term guests, and vacationers seeking flexible and high-quality lodging options. The company prides itself on its ability to deliver personalized, high-touch service while... Show More
Job Requirements
- High School diploma or equivalent
- One year of experience in a hotel front office or related field preferred
- Computer proficiency required
- Customer service experience preferred
- Ability to work flexible hours including overnight, weekends, and holidays
- Legal authorization to work in the United States
- Ability to stand or sit for extended periods
- Ability to lift up to 20 pounds occasionally and 10 pounds frequently
Job Qualifications
- High School diploma or equivalent
- College coursework in hospitality or related field preferred
- One year of experience in a hotel front office or related field preferred
- Computer proficiency
- Experience with front office or property management systems preferred
- Customer service experience
- Excellent verbal and written communication skills
- Strong attention to detail
- Ability to prioritize tasks and work independently or as part of a team
- Proficiency in basic arithmetic
- Problem-solving and critical thinking skills
- Professional appearance and demeanor
- Ability to maintain confidentiality
- Willingness to cross-train and assist in other operational areas
Job Duties
- Greet, welcome, and assist guests in a friendly and professional manner throughout their stay
- Handle all check-ins, checkouts, and reservation processes accurately and efficiently
- Reconcile transactions and audit daily reports to ensure accuracy in financial and statistical data
- Review and compile management reports, guest billings, and ledger transactions in a timely manner
- Respond promptly to guest inquiries regarding services, facilities, and local attractions
- Maintain proper operation of front desk systems and ensure adherence to property standards
- Follow all cash handling, credit, and audit procedures in accordance with company policies
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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