Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $19.00 - $20.00
Work Schedule
Standard Hours
Weekend Shifts
Benefits
competitive base salary
PTO
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Pet insurance
401k
Costco Membership
Bereavement leave
Management Contract Referral Program
Education Assistance
employee hotel rates
Monthly Cell Phone Stipend
Dry Cleaning Services
Hotel Level Executive Bonus Program
retention bonuses
Lead Share Program
associate recognition programs
Associate Referral Bonus Program
Job Description
Springboard Hospitality is a premier third-party hotel management company with over 30 years of experience in transforming lifestyle hotels across diverse locations from the islands of Hawaii to the shores of Florida. Known for its innovative spirit and commitment to excellence, Springboard Hospitality boasts a team composed of independent innovators, savvy storytellers, adventurous explorers, tech entrepreneurs, free-thinkers, and community leaders. This diverse and dynamic team collaborates to manage one of the most varied portfolios in the hospitality industry, delivering unique and memorable experiences to travelers while driving revenue for the properties they manage. The company's ethos revolves around going Above... Show More
Job Requirements
- High school diploma or GED
- At least 1 year of front desk or related hospitality experience
- Basic computer proficiency including Microsoft Office
- Minimum typing speed of 50 words per minute
- Strong interpersonal and organizational skills
- Ability to work under minimal supervision and in a fast-paced environment
- Willingness to work flexible shifts including occasional weekends and holidays
- Must be service oriented and energetic
- Ability to follow directions with accuracy and attention to detail
Job Qualifications
- High school diploma or GED
- Previous front desk experience or related hotel/administration work
- Advanced computer skills including Microsoft Office and hotel management software such as OPERA preferred
- Professional communication and writing skills
- Ability to multitask and work under pressure
- Positive attitude with excellent customer service skills
- Ability to maintain confidentiality and exercise discretion
Job Duties
- Register guests and manage check-in and check-out processes
- Make and modify guest reservations and manage room availability
- Assist with hotel operator and concierge duties as needed
- Communicate hotel services, amenities, and policies effectively to guests
- Maintain guest history files and handle VIP accommodations
- Document and resolve guest requests, complaints, or problems to ensure satisfaction
- Maintain organized work area and secure assigned bank accurately
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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