Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $24.00 - $27.00
Work Schedule
Standard Hours
Benefits
vacation days
Paid holiday days
Paid sick leave
paid leave
Complimentary employee meals
Discounted parking
Discounted and complimentary room nights
Restaurant discount
Spa service discount
spa retail discount
Medical Coverage
dental coverage
vision coverage
Life insurance
long-term disability
Retirement Plan
Job Description
The Peninsula Chicago is a prestigious luxury hotel located in the heart of Michigan Avenue, Chicago. Known as a Five-Star, Five-Diamond property, it offers world-class accommodations and exceptional guest experiences. The hotel is part of The Peninsula Hotels group, renowned internationally for its commitment to excellence, personalized service, and luxurious amenities. This dynamic property features multiple dining outlets, lavish guest rooms, sophisticated meeting spaces, and a renowned spa, delivering an all-encompassing hospitality experience for both leisure and business travelers.
As part of its continuous commitment to superior guest service, The Peninsula Chicago is seeking an Agent to join the R... Show More
As part of its continuous commitment to superior guest service, The Peninsula Chicago is seeking an Agent to join the R... Show More
Job Requirements
- Two years of Front Office experience in luxury property ideal
- knowledge of PMS/Opera and some knowledge in Housekeeping department preferred
- ability to deal with a high level of work demand and pressure
- individual must have great organization skills
- excellent command of written and spoken English
- legal authorization to work in the United States
Job Qualifications
- Two years of Front Office experience in a luxury property ideal
- knowledge of PMS/Opera and some knowledge in Housekeeping department preferred
- excellent command of written and spoken English
- great organizational skills
- ability to work under pressure
Job Duties
- Ensure proper operation of all responsibilities of Front Desk operations
- knowledge and full adherence to both Peninsula and Forbes standards
- maintain consistency in performance in accordance with both Peninsula and Forbes standards
- communicate with all departments to create a guest centric experience
- be in full compliance with Head Office database requirements
- ensure efficient operation of the Front Desk responsibilities with efficient handover
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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