Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $13.25 - $16.75
Work Schedule
Flexible
Weekend Shifts
Benefits
Multiple Tiers of Medical Coverage
Dental Insurance
Vision Insurance
24/7 Teledoc service
free maintenance medications
Pet insurance
hotel discounts
Tuition Reimbursement
Paid Time Off
401k Match
Job Description
Hotel Bella Grace is a boutique hotel located in the historic district of Charleston, South Carolina. Known for its unique and upscale environment, the hotel offers a charming blend of sophistication and Southern hospitality. Strategically situated in the heart of Charleston's historic area, guests have easy access to popular attractions, shopping, and dining destinations, making it an ideal spot for both business and leisure travelers. The establishment prides itself on delivering exceptional guest service and providing distinctive accommodations that cater to discerning guests seeking a personalized experience. Hotel Bella Grace emphasizes a commitment to professional growth, offering its team members... Show More
Job Requirements
- High school diploma or equivalent
- previous experience in customer service, preferably in hospitality
- cash handling experience required
- proficiency in computer systems and hotel property management software
- excellent communication skills
- ability to work flexible schedules including evenings, weekends, and holidays
- strong problem-solving skills
- calm and professional demeanor under pressure
Job Qualifications
- Previous experience in a customer service role, preferably in a hotel or hospitality environment
- excellent communication and interpersonal skills
- previous cash handling experience required
- strong problem-solving abilities and the ability to remain calm under pressure
- proficiency in computer systems and knowledge of hotel property management software
- outstanding organizational and multitasking skills
- availability to work flexible schedules, including evenings, weekends, and holidays
- high School diploma or equivalent
Job Duties
- Provide exceptional customer service, creating a positive first impression for guests
- efficiently handle guest check-ins and check-outs, ensuring accuracy and efficiency
- respond promptly to guest inquiries and resolve any issues or complaints with professionalism and empathy
- assist guests with recommendations and information about local attractions, dining options, and hotel amenities
- collaborate with other departments to ensure seamless guest experiences
- maintain a clean and organized front desk area
- handle cash and credit card transactions accurately
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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