Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $20.65
Work Schedule
Flexible
Weekend Shifts
Benefits
competitive pay
Medical insurance
Dental Insurance
Vision Insurance
401k
Travel Discounts
Tuition Reimbursement
Job Description
Hyatt Vacation Club (HVC) is a celebrated brand within the hospitality industry, renowned for creating unforgettable vacation experiences in a warm, welcoming, and inclusive environment. HVC operates as a part of the global Hyatt Hotels Corporation, which is widely recognized for its commitment to quality service, innovation, and fostering meaningful connections between guests and staff. Located at 8860 Lawrence Welk Drive, Hyatt Vacation Club at The Welk offers a luxurious and relaxing setting for both travelers and employees, blending outstanding guest amenities with an enriching workplace culture. Known for its dedication to excellence, HVC focuses not only on providing premier... Show More
Job Requirements
- Available to work various shifts, holidays, and both weekend days
- Ability to reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time
- Lift/carry/push/pull items that weigh up to 25lbs without assistance
- Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements
- Specific job duties may differ by property, size of team, or facility
Job Qualifications
- High school diploma or equivalent preferred
- Excellent communication and interpersonal skills
- Ability to multitask and work in a fast-paced environment
- Strong problem-solving skills
- Previous experience in customer service or hospitality preferred
- Ability to work various shifts including holidays and weekends
- Basic computer skills
Job Duties
- Checks Owners/guests into their villas for their stay, and reviews property amenities, services, hours of operations, and local areas of interest and activities
- Actively listens and responds positively to guests' questions, concerns, and requests and contacts other departments to help resolve guest issues
- Identifies and explains room features to guests (e.g., use of room key, ice and vending areas, etc.)
- Follows up with Owner/guests to ensure their requests or problems have been met to their satisfaction
- Answers telephone calls and routes calls to the proper department as applicable
- May be asked to assist with bellman and runner duties depending on facility or location
- Welcome and greet guests and anticipate and address their needs
Job Qualifications
Experience
No experience required
Job Location
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