Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
Paid holidays
Paid vacation
Sick Time
401(k) retirement savings plan
Employee assistance program
Discounted room programs
Job Description
Watermark Baton Rouge is a distinguished hotel located in the heart of beautiful downtown Baton Rouge. This exceptional property is part of the prestigious Marriott Autograph Collection and offers guests an unparalleled experience that blends historic grandeur with modern luxury. The hotel is housed in an iconic building originally constructed in 1927 as Baton Rouge's first skyscraper and served as the Louisiana Trust & Savings Bank headquarters for over five decades. Known colloquially as the Old Louisiana National Bank building, the hotel features stunning architectural elements that combine Art Deco and Greek Revival styles, offering a rich cultural and historical... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in a hospitality setting preferred
- Ability to work full-time
- Strong communication skills
- Friendly and approachable demeanor
- Ability to work under pressure
- Basic computer skills
Job Qualifications
- College coursework in hospitality or a related field preferred
- Experience in hotel or related field preferred
- Strong interpersonal and communication skills
- Proficiency in front desk computer systems
- Ability to provide excellent customer service
- Attention to detail and organizational skills
- Ability to handle cash and follow credit policies
Job Duties
- Approach all encounters with guests and employees in an attentive, friendly, service-oriented manner and maintain a warm and friendly demeanor at all times
- Greet and welcome all guests approaching the Front Desk in accordance with hotel standards
- Answer guest inquiries about hotel services, facilities and hours of operation in a timely manner
- Maintain high standards of personal appearance and grooming when working
- Follow all cash handling and credit policies
- Obtain all necessary information when taking room reservations and handle check-ins and checkouts in a friendly, efficient and courteous manner
- Comprehend and operate all relevant aspects of the Front Desk computer system
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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