Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $14.00
Work Schedule
Flexible
Weekend Shifts
Benefits
competitive salary
Employee discounts on hotel rooms and amenities
Opportunities for advancement
Professional development opportunities
positive and supportive work environment
Job Description
Avid Hotel Memphis Southaven is a part of the Avid Hotels brand, known for offering a fresh, functional, and affordable lodging experience to travelers. Located in the vibrant city of Southaven, this hotel caters to both business and leisure travelers with its commitment to providing a clean, comfortable, and streamlined experience. The brand focuses on delivering quality service with thoughtful, efficient amenities such as complimentary breakfast, free Wi-Fi, and fitness centers. Avid Hotel Memphis Southaven embraces diversity and ensures an inclusive workplace as an Equal Employment Opportunity employer, welcoming individuals from all backgrounds, including minorities, females, disabled individuals, and protected... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service or hospitality preferred
- Proficient in using computer systems and reservation software
- Strong communication skills
- Ability to multitask in a fast-paced environment
- Flexible availability including nights, weekends, and holidays
- Professional demeanor and appearance
Job Qualifications
- Previous experience as a front desk agent or in a customer service role is preferred
- Strong communication and interpersonal skills
- Ability to multitask and handle a high-volume workload
- Proficiency with computer systems and software such as Microsoft Office and reservation management systems
- Flexibility to work evenings, weekends, and holidays as needed
Job Duties
- Manage reservations and check guests in and out using a computerized system
- Handle guest requests such as booking tours or making restaurant reservations
- Assist with check-in and check-out processes including handling payments and issuing keys
- Answer phone calls and respond to online inquiries in a timely and professional manner
- Assist with organizing and setting up events and meetings
- Handle guest complaints and concerns with grace and professionalism
- Perform light cleaning duties such as wiping down counters and restocking supplies
- Other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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