AccorHotel

Front Desk Agent

Job Overview

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Employment Type

Hourly
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Compensation

Type:
Hourly
Rate:
Exact $27.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Employee benefit card
Personalized development opportunities
Corporate social responsibility activities

Job Description

Join the team at Raffles Boston, a distinguished luxury hotel committed to crafting a unique cultural and hospitality landmark that emphasizes cultural appreciation among colleagues and the pursuit of excellence. Raffles Boston proudly values its distinct cultural heritage and dedicates itself to ensuring every team member comprehends and embraces this heritage. This commitment begins the moment a prospective colleague connects with the hotel and remains a core aspect throughout their entire journey with the establishment. As part of the globally recognized Accor brand portfolio, Raffles Boston offers not only unparalleled luxury experiences for guests but also exceptional career development for... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous hospitality experience preferred
  • Ability to focus on guest needs while remaining calm
  • Must handle multiple tasks in an intense environment
  • Ability to use computer software
  • Legal eligibility to work in the United States
  • No visa sponsorship provided

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in a luxury hospitality setting preferred
  • Experience with OPERA software is an asset
  • Ability to focus attention on guest needs and maintain calm and courteous demeanor
  • Strong multitasking skills
  • Proficiency in using various computer software

Job Duties

  • Welcome and register guests
  • Present statements and collect payment from departing guests
  • Communicate with other departments to fulfill guest requests
  • Select and block rooms for arriving guests
  • Book same-day reservations and pre-register guests
  • Escort guests to their rooms when required
  • Coordinate with guest services and Butler team for luggage handling

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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