Job Overview
Compensation
Type:
Hourly
Rate:
Range $15.00 - $19.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Dental Insurance
Vision Insurance
Life insurance
employee discount
Employee assistance program
Job Description
Hyatt House Beaverton is a distinguished hospitality establishment known for delivering an elevated guest experience in the Beaverton area. As part of the globally recognized Hyatt Hotels Corporation, Hyatt House offers an inviting extended-stay hotel environment featuring spacious suites with full kitchens, designed to provide comfort and convenience for both business and leisure travelers. The hotel focuses on creating a welcoming and friendly atmosphere that meets the diverse needs of its guests, ensuring every stay is memorable and satisfying.
The restaurant prides itself on competitive pay and a comprehensive benefits package, fostering a supportive work environment for employees. Benefits i... Show More
The restaurant prides itself on competitive pay and a comprehensive benefits package, fostering a supportive work environment for employees. Benefits i... Show More
Job Requirements
- Understand the mission, vision, and goals of the hotel
- prioritize and work efficiently with limited supervision
- possess effective communication skills
- be able to upsell room options
- possess basic computer skills
- demonstrate strong attention to detail and multitasking ability
- have general knowledge of local city attractions
- have extensive knowledge of hotel services and facilities
- handle cash and balance cash drawer
- be a strong team player able to collaborate professionally with management and staff
Job Qualifications
- High school diploma or equivalent
- previous experience in hospitality or customer service preferred
- effective communication skills, both verbal and written
- basic computer skills
- strong attention to detail
- ability to multitask efficiently
- knowledge of local area and hotel facilities
- ability to handle cash and balance cash drawer
- team player with professional attitude
Job Duties
- Greet and welcome guests upon arrival
- register guests into the computer verifying reservation, address, and credit information
- accept payment for guests' accounts at registration and checkout
- maintain a house bank and make deposits with accurate daily reports
- issue keys and control entrance of safety deposit boxes
- post miscellaneous charges as requested
- assist concierge in handling mail, facsimiles, and providing guest information
- book reservations at the Front Desk
- complete guest registration including inputting and retrieving information, confirming guest details and room rates, coding electronic keys, and promoting marketing programs
- assist guests with check-out including payment processing and foreign currency exchange
- demonstrate thorough knowledge of hotel information and answer guest inquiries
- field guest complaints and resolve issues for guest satisfaction
- carry out supervisor requests per hotel policies and procedures
- follow 4 Keys service standards, safety procedures, and standard operating procedures
- adhere to attendance and reliability standards
- perform additional guest services duties as assigned by management
Job Location
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