Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Paid parental leave
Daily Pay Option
Employee assistance program
401(k) with Company Match
vacation paid time off
Complimentary wellness tools
Unlimited referral bonuses
Leadership development
Tuition Reimbursement
Discounts on hotel rooms, dining, and other travel experiences
Job Description
White Lodging is a renowned hospitality company specializing in the development and operation of a diverse portfolio of premium-brand hotels, rooftop bars, and restaurants across some of the United States’ most vibrant and desirable cities to live in. With a reputation for excellence and innovation in the hospitality industry, White Lodging is committed to creating unforgettable experiences for guests through exceptional service, quality accommodations, and outstanding amenities. The company's portfolio features award-winning properties that blend modern luxury with authentic local culture, providing travelers with both comfort and memorable stays. Whether it's a business trip or a leisure vacation, White Lodging's... Show More
Job Requirements
- High school diploma or equivalent
- Previous customer service experience preferred but not required
- Ability to handle cash and credit transactions accurately
- Strong interpersonal skills
- Ability to work flexible shifts including weekends and holidays
- Physical ability to stand and move for extended periods
- Good problem-solving skills
- Basic knowledge of hotel reservation systems helpful
Job Qualifications
- Strong communication skills
- A passion for customer service
- Ability to be flexible and adapt to any situation
- Desire to work as part of the front desk team
- Outgoing personality with a positive attitude
- Previous hospitality experience is helpful but not required
- Ability to stand and move at a fast pace for long periods of time, with availability to work long hours, weekends, and holidays as necessary
Job Duties
- Provide the highest quality of service to guests, anticipating and exceeding their expectations
- Check guests in and out efficiently and in a friendly manner
- Understand and consistently follow all cash handling and accounting procedures including hotel credit and check cashing procedures
- Develop thorough knowledge of hotel staff, services, hours of operation, room locations, rates, amenities, and surroundings
- Assist in maintaining the cleanliness of the lobby and entrance
- Ensure security and confidentiality of all guest and hotel information
- Effectively respond to and resolve guest concerns or complaints
- Perform other duties as assigned
Job Qualifications
Experience
No experience required
Job Location
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