Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $18.00
Work Schedule
Standard Hours
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Disability insurance
supplemental life insurance
Identity Theft Protection
flexible spending accounts
401(k) retirement plan
Paid Time Off
vacation
Holidays
Employee assistance program
hotel discounts
Job Description
Our esteemed hospitality establishment is a distinguished hotel and resort recognized for providing exceptional guest experiences through outstanding service and comfort. As a leading company in the hotel and resort industry, we are committed to maintaining high standards of hospitality, ensuring each visitor's stay is memorable and enjoyable. Founded on principles of excellence and guest satisfaction, our company fosters a welcoming atmosphere, combining modern amenities with personalized service to create a unique environment for all guests, whether visiting for business or leisure. We pride ourselves on our dedicated team who are instrumental in upholding our reputation as a premier hospitality... Show More
Job Requirements
- High school education or equivalent experience
- basic accounting skills
- proficiency in computer and office equipment use
- strong communication skills
- ability to handle physical activity including standing, walking, bending, and lifting up to 50 pounds
- ability to multitask and manage multiple responsibilities simultaneously
- previous experience in a customer-facing role preferred
Job Qualifications
- High school education or equivalent experience
- strong guest service orientation
- basic accounting skills
- familiarity with hospitality industry practices preferred
- proficiency in operating computers, calculators, phones, and office equipment
- excellent written and verbal communication skills
- good organizational and efficient time management abilities
- ability to remain calm and professional under pressure
Job Duties
- Greeting guests and assisting with check-in
- managing check-out and payment processing accurately
- answering and directing phone calls and responding to emails
- handling reservation management, cancellations, and modifications
- providing guest services including assisting with requests and resolving complaints
- performing administrative tasks such as managing mail, visitor logs, and organizing the front desk
- monitoring security and access control, issuing visitor badges
- handling cash transactions and reconciling cash drawer
- multitasking effectively between guest interactions, phone calls, and administrative duties
- collaborating with other departments to ensure smooth operations
- responding to emergency situations following established protocols
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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