Flynn Hospitality

Front Desk Agent

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $13.00
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Work Schedule

Flexible
Split Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Savings Plans
competitive pay
Career growth and training
hotel discounts

Job Description

Flynn Hospitality is a distinguished hotel franchise operator dedicated to delivering exceptional hospitality experiences and fostering a workplace culture where employees can flourish. Known for its commitment to being the premier hotel franchise operator globally, Flynn Hospitality prioritizes both guest satisfaction and employee development. The company operates with a mission not merely to manage hotels but to be an organization deeply rooted in people-centered values. Their dedication to excellence extends from the way guests are welcomed and serviced to the internal environment that supports and nurtures employee career growth and fulfillment.

Within Flynn Hospitality, the role of Front ... Show More

Job Requirements

  • High school diploma or equivalent
  • previous experience in hospitality or customer service preferred
  • proficiency with hotel management software
  • excellent communication skills
  • strong organizational abilities
  • ability to work flexible hours including nights and weekends

Job Qualifications

  • Friendly, polished customer service skills
  • hotel front desk experience preferred
  • experience with PMS systems like FOSSE a plus
  • ability to multitask and stay calm under pressure
  • open availability for all shifts including overnights

Job Duties

  • Welcome and check in guests using Hilton or Marriott systems
  • handle reservations, payments, and guest inquiries
  • resolve issues with professionalism and positivity
  • communicate with housekeeping and engineering as needed
  • promote Marriott loyalty programs and upsell amenities

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location