Front Desk Agent

Dallas, TX, USA|

Job Overview

Compensation

Type:

Hourly

Rate:

Range $15.00 - $17.00

Benefits

competitive pay

Paid training

Employee Discounts

flexible scheduling

Career advancement opportunities

Job Description

Our company is a reputable hospitality establishment dedicated to providing exceptional guest experiences and outstanding customer service. We pride ourselves on maintaining a welcoming and comfortable environment for all visitors. Located in a prime area, we cater to a diverse clientele ranging from business travelers to vacationing families, ensuring their stay is memorable and enjoyable. As a cornerstone of the hospitality industry, we focus heavily on creating a seamless and efficient front desk operation that supports the overall guest experience and strengthens our brand reputation.

We are currently seeking a friendly and customer-focused Front Desk Agent to join our ... Show More

Job Requirements

High school diploma or equivalent
Strong communication and customer service skills
Ability to work independently and handle stressful situations
Proficiency in Windows operating systems and office software
Ability to work well with others and develop positive working relationships
Ability to lift to 50 pounds occasionally and 10 pounds frequently

Job Qualifications

High school diploma or equivalent
Strong communication and customer service skills
Proficiency in Windows operating systems and office software
Ability to work well with others and develop positive working relationships
Experience in hospitality or customer service roles preferred

Job Duties

Check guests in and out by confirming reservations, assigning rooms, and issuing keys
Handle guest requests and complaints promptly and professionally
Manage cash drawer and process payments (room charges, cash, debit, or credit)
Keep the front desk area and lobby clean and organized
Coordinate with housekeeping to ensure room readiness for guests
Provide guests with directions and information about the property and local attractions
Answer guest calls, messages, and process requests or concerns

Job Location

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