Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $12.00 - $16.00
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Work Schedule

Flexible
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Benefits

401(k) matching
Health Insurance
Dental Insurance
Vision Insurance
Global Hilton travel discounts
Paid Time Off
exclusive discounts
Tuition remission
Complimentary Meals
Career growth opportunities

Job Description

The hiring establishment is a prestigious resort featuring a comprehensive Conference Center that emphasizes guest satisfaction and a welcoming atmosphere. This resort is dedicated to providing a luxurious and memorable experience to every guest, making it a prime destination for both leisure and business travelers. Known for its attentive service, well-maintained facilities, and beautiful surroundings, the resort prides itself on the personality and professionalism of its team members who are integral to shaping guest perceptions and ensuring repeat visits. The Conference Center supports numerous events ranging from corporate gatherings to celebratory occasions, requiring seamless coordination and exceptional hospitality from all... Show More

Job Requirements

  • High school diploma or equivalent experience or training
  • Ability to accomplish necessary tasks on a computer
  • Ability to effectively communicate in the English language

Job Qualifications

  • High school diploma or equivalent
  • Ability to accomplish necessary tasks on a computer
  • Effective communication skills in the English language

Job Duties

  • Friendly and efficient checking in and out of guests
  • Accurate posting of charges to individuals and groups
  • Maintenance of cash receipts and hotel banks
  • Entering and updating group reservation files
  • Instructing guests on local entertainment and amenities
  • Adhering to resort policies and reporting violations
  • Resolving guest complaints, disputes, grievances, and conflicts
  • Maintaining good working relationships with all departments
  • Monitoring, selling, and posting items from the Sundries shop
  • Collecting guest feedback and comment cards
  • Presenting a friendly disposition and professional demeanor at all times

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location