Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Competitive wages
comprehensive benefits
401K Matching
flexible scheduling
Employee Discounts
supportive work environment
Career development opportunities
Job Description
The Sheraton Oklahoma City Downtown Hotel is an esteemed member of the Crescent Hotels & Resorts family, situated at the vibrant heart of Oklahoma City's buzzing downtown scene. This hotel serves as a distinguished beacon of refinement and comfort, offering guests an exceptional experience that blends the energy of a thriving cultural setting with the warmth and charm of Southern hospitality. The Sheraton Oklahoma City Downtown Hotel is renowned for its commitment to crafting unforgettable stays for all who visit while simultaneously fostering an inclusive and supportive environment for its employees. The hotel emphasizes its appreciation for diversity and individuality,... Show More
Job Requirements
- high school diploma or equivalent
- previous experience in hospitality or customer service preferred
- ability to communicate effectively in English
- strong organizational skills
- ability to multitask and work under pressure
- flexibility to work different shifts including weekends
- friendly and professional demeanor
Job Qualifications
- high school diploma or equivalent
- previous experience in hospitality or customer service preferred
- excellent communication and interpersonal skills
- strong organizational and multitasking abilities
- proficiency with reservation and property management systems
- ability to work various shifts including days, evenings, and weekends
- positive attitude and team player mindset
Job Duties
- greet guests warmly and assist with check-in and check-out processes
- manage reservations and coordinate room assignments
- respond promptly to guest inquiries and requests
- provide detailed information about hotel services and local attractions
- handle guest complaints and resolve issues professionally
- process payments and maintain accurate records
- collaborate with housekeeping and other departments to ensure guest satisfaction
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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