Front Desk Agent

Tarrytown, NY, USA|

Job Overview

Compensation

Type:

Hourly

Rate:

Exact $19.00

Work Schedule

Weekend Shifts

Night Shifts

Benefits

competitive pay

flexible scheduling

team environment

Opportunities for advancement

training provided

Job Description

This job vacancy is offered by a reputable hotel that prides itself on delivering exceptional hospitality and guest services. The hotel operates in the highly competitive hospitality industry, constantly striving to provide an inviting and comfortable environment for all guests. With a well-established brand and years of experience, the hotel has garnered a loyal customer base and enjoys positive reviews for quality service and accommodations. Offering a dynamic work environment, the hotel encourages professional growth and fosters a team-oriented culture where employee contributions are valued and recognized.

The position available is for a Front Desk Agent, a pivotal role re... Show More

Job Requirements

High school diploma or equivalent
Ability to work varying schedules including nights, weekends and holidays
High work ethic and self-initiative
Excellent communication skills
Basic math skills for cash handling
Ability to operate front office systems
Friendly and professional demeanor

Job Qualifications

High school diploma or equivalent
Prior experience in hospitality or customer service preferred
Strong communication and interpersonal skills
Ability to operate front office computer systems
Basic math skills for cash handling
Ability to work varied shifts including nights, weekends, and holidays
Team player with a positive attitude

Job Duties

Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel
Assist in pre-registration and blocking of reservations when necessary
Promptly, accurately and efficiently know how and where to post all charges
Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often
Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly
Review any reservations with special requests and work to block rooms accordingly
Have knowledge of hotel rates, discounts and how to handle each
Have working knowledge of reservations and procedures, including how to take same day reservations
Know and follow cancellation procedures and relocation procedures when necessary

Job Location

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