TPG Hotels & Resorts logo

TPG Hotels & Resorts

Front Desk Agent

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $16.00
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Disability insurance
supplemental life insurance
Identity Theft Protection
flexible spending accounts
401(k) retirement plan
Paid Time Off
vacation
Holidays
Employee assistance program
hotel discounts

Job Description

The hiring establishment for this position is a reputable hotel known for its commitment to providing exceptional guest experiences and top-notch service. As a part of the hospitality industry, this hotel prides itself on creating welcoming and comfortable environments for its guests, ensuring that every visitor is treated with professionalism and warmth from the moment they arrive. This role is essential in maintaining the high standards of guest service and operational efficiency that the hotel has built its reputation on.\n\nThe Front Desk Agent will serve as the first point of contact for all guests and clients entering the hotel. This... Show More

Job Requirements

  • High school education or equivalent
  • previous experience in customer service or hospitality preferred
  • ability to operate computer and office equipment
  • strong communication skills
  • basic accounting knowledge
  • capability to handle cash transactions
  • ability to multitask effectively
  • professionalism in emergency situations

Job Qualifications

  • High school education or equivalent experience
  • strong guest service orientation
  • basic accounting skills
  • familiarity with hospitality industry practices
  • excellent communication skills, both written and verbal
  • good organizational and time management skills
  • ability to remain calm and professional under pressure
  • proficiency in operating computer, phone, and office equipment

Job Duties

  • Greeting and check-in
  • check-out and payment processing
  • phone and email communication
  • reservation management
  • guest services
  • administrative tasks
  • security and access control
  • cash handling
  • multi-tasking
  • collaboration
  • emergency response

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location