Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $13.75 - $17.50
Work Schedule
Flexible
Benefits
career growth
Innovative culture
Vibrant team
Professional Development
Employee Discounts
team events
Paid Time Off
Job Description
Huntington is a prominent hospitality management and development company that specializes in managing Marriott and Hilton branded hotels. With a strong commitment to excellence and innovation, Huntington has established itself as a leader in the hospitality industry, focusing on delivering exceptional guest experiences and fostering career growth within the sector. The company is known for its vibrant team culture and dedication to shaping the future of hospitality through creative solutions and ongoing professional development. Huntington takes pride in not only managing world-class properties but also in cultivating an environment where team members can thrive and grow alongside the company. Working... Show More
Job Requirements
- High school diploma or equivalent
- Customer service experience
- Previous hotel front desk experience is a plus
- Strong communication skills
- Flexible schedule
- Hospitality mindset
- Professionalism
- Attention to detail
Job Qualifications
- High school diploma or equivalent
- Customer service experience with a talent for making people feel welcome
- Strong communication skills: read, write, and speak clearly and confidently
- Flexible schedule: available for varied shifts as business demands
- Hospitality mindset: anticipate guest needs and deliver personalized service
- Professionalism: maintain a polished appearance and demeanor
- Attention to detail: actively listen and focus on guest interactions
Job Duties
- Be the friendly face of our hotel, greeting guests with warmth and professionalism
- Efficiently manage room assignments and key distribution
- Stay informed about hotel events, ensuring smooth guest experiences
- Handle check-ins and check-outs seamlessly, creating memorable first and last impressions
- Process payments and prepare accurate guest invoices
- Keep the front desk organized, clean, and safe
- Serve as the go-to expert for hotel amenities and local hotspots
- Recommend top dining, entertainment, and shopping options nearby
- Manage guest communications, including mail and messages, with discretion
- Coordinate transportation arrangements like a pro
- Respond calmly and effectively during emergencies
- Answer calls promptly with a friendly, professional demeanor
- Assist guests with in-room features for maximum comfort
- Log and follow up on guest feedback to ensure satisfaction
- Communicate guest needs to the right departments quickly and clearly
- Resolve billing issues with attention to detail and accuracy
- Handle transactions securely and with integrity
- Master property management systems and tech tools to streamline operations
- Promote current rates, offers, and hotel packages with enthusiasm
- Conduct engaging tours of guestrooms and meeting spaces for prospective guests
- Jump in wherever needed with a positive, can-do attitude
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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