Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $34.15
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Employee assistance program
Career development opportunities
Job Description
The Ritz-Carlton Residences Waikiki Beach, located at 383 Kalaimoku Street in Waikiki, Hawaii, is a premier luxury hospitality establishment renowned worldwide for its exemplary service and elegant accommodations. Operated under the prestigious Marriott International portfolio, The Ritz-Carlton brand is synonymous with sophisticated luxury and a commitment to creating exceptional guest experiences. With over 100 award-winning properties globally, The Ritz-Carlton continues to set the standard in luxury hospitality by emphasizing a culture centered around creativity, compassion, and thoughtful service.
At The Ritz-Carlton Residences in Waikiki Beach, the commitment to excellence is reflected in the daily interactions between the hotel staf... Show More
At The Ritz-Carlton Residences in Waikiki Beach, the commitment to excellence is reflected in the daily interactions between the hotel staf... Show More
Job Requirements
- Flexible availability
- Japanese speaking preferred
- related work experience at luxury hotels preferred
- ability to follow company policies and procedures
- ability to maintain confidentiality
- ability to work collaboratively in a team
- ability to manage physical demands of the job
Job Qualifications
- High school diploma or GED equivalent
- strong communication and interpersonal skills
- ability to manage multiple tasks efficiently
- attention to detail and accuracy in cash handling
- professionalism in appearance and conduct
- ability to stand, sit, or walk for prolonged periods
- familiarity with hospitality industry standards
- commitment to delivering exceptional guest service
Job Duties
- Process all guest check-ins by confirming reservations, assigning rooms, and issuing room keys
- process all payment types including room charges, cash, checks, debit, and credit cards
- handle all guest check-outs and resolve any late or disputed charges
- answer, record, and respond to guest calls, messages, requests, and concerns
- coordinate with housekeeping to ensure room readiness for check-in
- communicate parking procedures and dispatch bell or valet staff as needed
- provide guests with directions and information about the property and local area
- run daily reports on arrivals and departures, verify special requests, and complete cashier and closing reports
- manage cash handling including counting bank at shift start and end, balancing receipts according to accounting standards
Job Qualifications
Experience
No experience required
Job Location
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