Front Desk Agent

Job Overview

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Compensation

Type:
Hourly
Rate:
Range $15.00 - $19.00
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Benefits

Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development

Job Description

Our establishment is a vibrant hotel dedicated to offering guests an exceptional hospitality experience. Located in a prime area, our hotel prides itself on combining a welcoming environment with refined comfort and modern amenities. We understand the importance of first impressions and strive to exceed guest expectations from the moment they walk through our doors. The team is committed to delivering personalized service, ensuring each guest's stay is memorable and enjoyable. We are currently looking to expand our front desk team by hiring a Front Desk Agent who will play a critical role in maintaining our high standards of guest... Show More

Job Requirements

  • High school diploma or equivalent
  • experience in customer service or hospitality preferred
  • strong verbal and written communication skills
  • ability to work flexible shifts including weekends and holidays
  • basic computer skills
  • professionalism and positive attitude
  • attention to detail

Job Qualifications

  • High school diploma or equivalent
  • previous experience in hotel front desk or customer service preferred
  • strong communication and interpersonal skills
  • proficient with hotel management software
  • ability to multitask and handle stressful situations well
  • excellent problem-solving skills
  • friendly and professional demeanor

Job Duties

  • Greeting and registering guests
  • making and modifying reservations
  • operating hotel switchboard
  • performing concierge duties
  • providing courteous and efficient guest service
  • managing guest accounts and billing
  • maximizing room revenue and occupancy

Job Qualifications

Experience

No experience required

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.