Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $17.00
Work Schedule
Flexible
Day Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Life insurance
401(k) with Company Match
Paid Time Off
Paid holidays
hotel discounts
Job Description
Providence Hospitality Partners is a respected hospitality management company headquartered in Denver, Colorado, with its origins dating back to 2002. The company is well-regarded for its commitment to excellence in operating hotels that create exceptional guest experiences, maintain dedicated work environments for associates, and generate attractive returns for investors. Providence Hospitality Partners emphasizes a corporate culture that values teamwork, integrity, service excellence, and a harmonious work-life balance. The company actively supports each employee in achieving well-defined goals while fostering a proactive approach toward enhancing the wellbeing of local communities, embodying responsible corporate citizenship.
The position available is for... Show More
The position available is for... Show More
Job Requirements
- Prior experience in hospitality industry or equivalent preferred
- ability to stand, walk, bend, and reach continually
- ability to use hand and finger dexterity to operate keyboard and office equipment continually
- ability to lift, push, or carry up to 25 lbs occasionally
Job Qualifications
- Commitment to excellence and high standards
- excellent written and oral communication skills
- versatility and flexibility with a willingness to adapt to changing priorities
- acute attention to detail
- strong organizational, problem-solving, and analytical skills
- ability to manage priorities and workflow
- excellent customer service skills
- ability to follow written and verbal instructions
- professional appearance and demeanor
- ability to communicate with people of various backgrounds
- bilingual skills a plus
Job Duties
- Greet guests and check them into hotel following established procedures
- respond to guest questions in a courteous and professional manner
- fulfill guests’ needs ensuring their stay is pleasurable
- resolve guest problems or complaints utilizing best judgement
- answer hotel internal and external phone calls and provide information
- make and confirm reservations for future guests following procedures
- check guests out of hotel following established procedures
- maintain front desk area in a clean and orderly fashion
- possess and maintain thorough knowledge of hotel and area attractions
- complete all necessary paperwork and maintain files
- perform clerical duties including filing, photocopying, faxing, and mailing
- perform other related duties as assigned by management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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