Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $20.00
Work Schedule
Weekend Shifts
Benefits
Group insurance
Paid Time Off
Company-matched 401(k) plan
voluntary benefits
Life enrichment benefits
Get Paid Daily
Job Description
InnVentures is a dynamic and innovative hospitality management company driven by an entrepreneurial spirit and a commitment to excellence. With over 40 years of industry experience, InnVentures operates more than 75 hotels across 20 plus states, partnering with some of the nation’s largest real estate investment trusts (REITs) and private real estate owners, as well as managing a substantial portfolio of individually and family-owned hotels. The company has cultivated a culture of building strong, collaborative teams that consistently produce winning results. Through proven strategies in management, development, and revenue maximization, InnVentures has established a trusted reputation for operating major hotel... Show More
Job Requirements
- high school diploma or equivalent
- previous experience in customer service or hospitality preferred
- strong communication skills
- basic computer proficiency
- physical ability to stand for long periods and lift up to 25 pounds
- flexible availability including evenings, weekends and holidays
Job Qualifications
- previous customer service experience in a fast-paced, guest-facing environment
- strong verbal and written communication skills
- ability to read, write, type and use basic technology
- ability to stand for an entire shift
- ability to lift at least 25 pounds
- availability to work evenings, weekends and holidays
Job Duties
- ensure that all guests receive a friendly, efficient and error-free check-in and check-out experience
- handle continuous requests in a fast paced environment by coordinating with other departments to ensure all guest requests are met
- answer questions regarding the local area and facilities and be able to give proper directions and resources to positively influence each guest’s stay
- demonstrate proper phone etiquette including transferring calls, taking messages and making reservations
- follow proper cash handling procedures and be able to post and reconcile charges applied to guest receipts
- support the goals of the hotel through teamwork and collaboration with all departments
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: