Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.66 - $17.66
Work Schedule
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Paid Time Off
401(k) Plan
short term disability
long term disability
accident insurance
critical illness insurance
Flexible spending account
Employee assistance program
leadership development program
hotel benefits
Daily Pay
Job Description
InnVentures is a dynamic hospitality management company driven by an innovative and entrepreneurial spirit that fosters the creation of high-performing teams focused on delivering winning results. With over 75 hotels spanning more than 20 states, InnVentures manages properties for some of the nation's largest Real Estate Investment Trusts (REITs) as well as private real estate owners. Alongside these major accounts, InnVentures also oversees a sizable portfolio of individual and family-owned hotels. Established over a 40-year history, InnVentures has developed proven methods in hotel management, development, and revenue maximization, earning a reputation for trusted expertise in operating major hotel brands efficiently... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service or hospitality preferred
- Strong interpersonal skills
- Basic computer proficiency
- Ability to handle multiple tasks simultaneously
- Good phone etiquette
- Physical ability to stand for extended periods and lift 25 pounds
Job Qualifications
- Previous customer service experience in a fast-paced, guest-facing environment
- Strong verbal and written communication skills
- Ability to read, write, type and use basic technology
- Ability to stand for entire shift
- Ability to lift at least 25 pounds
- Availability to work evenings, weekends and holidays
Job Duties
- Ensure that all guests receive a friendly, efficient and error-free check-in and check-out experience
- Handle continuous requests in a fast paced environment by coordinating with other departments to ensure all guest requests are met
- Answer questions regarding the local area and facilities and be able to give proper directions and resources to positively influence each guest's stay
- Demonstrate proper phone etiquette including transferring calls, taking messages and making reservations
- Follow proper cash handling procedures and be able to post and reconcile charges applied to guest receipts
- Support the goals of the hotel through teamwork and collaboration with all departments
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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