Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $18.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Flexible Schedule
Professional Development
Job Description
Residence Inn Albuquerque Airport ABQAP is part of the MCR Hotels, a hospitality company known for operating high-quality, guest-oriented hotels across the United States. Residence Inn Albuquerque Airport is a well-established extended-stay hotel located near Albuquerque International Sunport, offering travelers a convenient and comfortable lodging option with apartment-style suites, amenities designed for longer stays, and a welcoming environment. MCR Hotels maintains universal role standards emphasizing cleanliness, friendliness, product quality, and teamwork to ensure a superior guest experience. The hotel focuses on creating a safe, spotless, and well-organized facility that guests can rely on for consistency and comfort during their visits.... Show More
Job Requirements
- Arrive and clock in on time for every shift worked
- Never work while off the clock
- Clock in/out for breaks at the designated times
- Provide sufficient notice when calling out for a scheduled shift
- Stand or remain stationary for long periods
- Type on and operate computers and office devices
- Bend, stoop, crouch and lift up to 25 pounds
- Inspect and observe details at close and long range
- Handle packages or equipment occasionally
- Read, write, understand and communicate effectively in English
Job Qualifications
- Experience in a hospitality, service, consumer-facing franchise or related field preferred
- Positive attitude and willingness to learn
- Ability to understand and follow established guidelines and procedures
- Effective listening, conflict resolution and communication skills
- Desire to serve all guests
- Must be 18 years of age or older
- Willing to work varied schedules including evenings, nights, weekends and holidays
Job Duties
- Greet guests happily upon arrival and throughout their stay with a smile
- Use the guests’ names whenever possible to ensure they feel welcomed
- Work together to contribute to great guest satisfaction scores
- Handle challenging guest situations with hospitality and urgency
- Maintain strong knowledge of hotel facilities and amenities
- Support all groups and events at the hotel
- Answer incoming calls with friendly service using approved greetings
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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