Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $17.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
competitive pay
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Opportunities for career advancement
Professional Development
Job Description
Marriott Hotel, a distinguished member of Kahler Hospitality Group, is renowned for its commitment to excellence in hospitality and guest services. As part of this well-established hotel chain, Marriott Hotel delivers a blend of comfort, luxury, and personalized service that aims to exceed guest expectations at every stay. The hotel prides itself on maintaining an inviting environment where guests feel valued and at home, bolstered by dedicated team members who are regarded as the greatest asset of the organization. With a focus on growth and success, the hotel encourages professional development and teamwork, ensuring a positive workplace culture that reflects... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in a customer service role, preferably in the hospitality industry
- Proficiency with hotel management software (e.g., OPERA, Protel) is a plus
- Excellent verbal and written communication skills
- Strong problem-solving abilities and attention to detail
- Ability to work a flexible schedule, including nights, weekends, and holidays
- Professional appearance and demeanor
- Ability to stand for extended periods
Job Qualifications
- High school diploma or equivalent
- Previous experience in a customer service role, preferably in the hospitality industry
- Proficiency with hotel management software (e.g., OPERA, Protel) is a plus
- Excellent verbal and written communication skills
- Strong problem-solving abilities and attention to detail
- Ability to work a flexible schedule, including nights, weekends, and holidays
- Professional appearance and demeanor
- Ability to stand for extended periods
Job Duties
- Greet and welcome guests upon arrival and departure
- Check guests in and out efficiently and accurately
- Manage reservations via phone, email, and in-person
- Handle guest inquiries, requests, and complaints promptly and professionally
- Process payments and manage the cash drawer
- Provide information about the hotel, available rooms, rates, and amenities
- Coordinate with housekeeping and maintenance staff to ensure guest satisfaction
- Maintain a neat and organized front desk area
- Adhere to all hotel policies, procedures, and safety guidelines
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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