Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $18.00
Work Schedule
Weekend Shifts
Job Description
InnVentures is a dynamic hospitality management company driven by an innovative and entrepreneurial spirit. With a portfolio that spans over 75 hotels across more than 20 states, InnVentures operates some of the Nation’s largest real estate investment trusts (REITs) and private real estate owners, as well as individual and family-owned properties. For over 40 years, InnVentures has built a strong reputation through proven methods of management, strategic development, and revenue maximization. This extensive experience has earned trust and expertise in managing major hotel brands, driven by a culture focused on building winning teams and delivering exceptional results. The company’s commitment... Show More
Job Requirements
- High school diploma or equivalent
- previous customer service experience
- ability to stand for entire shift
- ability to lift at least 25 pounds
- availability to work evenings, weekends and holidays
- strong verbal and written communication skills
- basic computer literacy skills
Job Qualifications
- Previous customer service experience in a guest-facing role
- strong verbal and written communication skills
- ability to read, write, type and use basic technology
- strong interpersonal skills
- ability to work in a fast-paced environment
- excellent phone etiquette
Job Duties
- Ensure that all guests receive a friendly, efficient and error-free check-in and check-out experience
- handle continuous requests in a fast paced environment by coordinating with other departments to ensure all guest requests are met
- answer questions regarding the local area and facilities and be able to give proper directions and resources to positively influence each guest’s stay
- demonstrate proper phone etiquette including transferring calls, taking messages and making reservations
- follow proper cash handling procedures and be able to post and reconcile charges applied to guest receipts
- support the goals of the hotel through teamwork and collaboration with all departments
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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