Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $17.00
Work Schedule
Flexible
Weekend Shifts
Benefits
401(k)
Dental Insurance
employee discount
Flexible Schedule
Health Insurance
Paid Time Off
Vision Insurance
Job Description
Welcome to Doubletree West Palm Beach Airport, a part of StepStone Hospitality, Inc. Located in the vibrant city of West Palm Beach, Florida, Doubletree is renowned for its commitment to delivering gracious hospitality and exceptional service in a modern and welcoming environment. Our hotel caters to business travelers and leisure guests alike, providing comfortable accommodations and a range of amenities designed to enhance every stay. As a member of our team, you become part of a community that values collaboration, professionalism, and a dedication to exceeding guest expectations. We pride ourselves on fostering a supportive workplace where employees can grow... Show More
Job Requirements
- Previous experience in front desk operations or hospitality management is preferred
- Strong phone etiquette and communication skills are essential
- Familiarity with hotel management software is a plus
- Bilingual abilities are highly desirable
- Ability to work flexible hours including weekends and holidays
- Excellent organizational skills with attention to detail
- A passion for providing outstanding guest services in a resort or hotel environment
Job Qualifications
- Previous experience in front desk operations or hospitality management is preferred
- Strong phone etiquette and communication skills are essential
- Familiarity with hotel management software is a plus
- Bilingual abilities are highly desirable
- Excellent organizational skills with attention to detail
- A passion for providing outstanding guest services in a resort or hotel environment
Job Duties
- Greet guests upon arrival with a warm and friendly demeanor
- Manage check-in and check-out processes efficiently
- Handle guest inquiries and provide information about hotel services and local attractions
- Maintain accurate records of guest reservations and billing information
- Operate phone systems to manage incoming calls and direct them appropriately
- Assist with special requests or accommodations to enhance the guest experience
- Collaborate with housekeeping and maintenance teams to ensure guest satisfaction
- Address any guest complaints or concerns promptly and professionally
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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