Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $13.50
Work Schedule
Fixed Shifts
Benefits
competitive pay
Medical insurance
Dental Insurance
Vision Insurance
401k Retirement Plan
Complimentary hotel room nights
Group Life Insurance
short term disability
long term disability
Wireless discount
education assistance program
Job Description
Concord Hospitality is a well-established hotel management company known for its commitment to providing high-quality hospitality services and creating exceptional guest experiences. The company prides itself on fostering a strong company culture where every associate feels valued, respected, and supported in their personal and professional growth. Concord Hospitality manages a diverse portfolio of hotels and is dedicated to upholding its core principles of Quality, Integrity, Community, Profitability, and Fun. This foundation helps create a positive work environment where employees are encouraged to bring their best selves to work and contribute to the company’s ongoing success. They offer competitive pay and... Show More
Job Requirements
- willingness to work 3pm-11pm shift
- passion to serve others
- excellent communication skills
- professional and courteous demeanor
- ability to handle guest concerns promptly
- knowledge of hotel safety and emergency procedures
- ability to manage cash handling procedures
Job Qualifications
- front desk experience preferred but not required
Job Duties
- assist guests efficiently, courteously and professionally at all times
- maintain a high level of service and hospitality
- promptly and effectively deal with guest concerns or issues and see all are met to satisfaction in timely manner
- post guest charges, collect payments and follow all cash handling procedures as required by Concord
- handle guest mail and messages with respect to privacy and professionalism
- be knowledgeable of the hotel brand and various programs (travel programs, special offers)
- be a great communicator to various departments and management on guest comments and concerns
- respond quickly to incoming calls, lobby visitors and team members needing front desk assistance
- have full knowledge of hotel safety and emergency procedures
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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