Job Overview
Compensation
Type:
Hourly
Rate:
Range $14.00 - $16.00
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
friendly work environment
Job Description
About Us: We are a reputable hospitality establishment dedicated to providing exceptional guest experiences through attentive and personalized service. Our property focuses on creating a welcoming and comfortable environment for all guests, ensuring their needs are met with professionalism and care. With a commitment to quality and guest satisfaction, we pride ourselves on maintaining high standards of cleanliness, organization, and efficiency throughout our operations. Our frontline team plays a crucial role in representing our brand and delivering seamless service from check-in to check-out. We continuously invest in our staff by fostering a supportive work culture and providing opportunities for growth... Show More
Job Requirements
- High school diploma or equivalent
- Strong communication and customer service skills
- Ability to work independently and handle stressful situations
- Proficiency in Windows operating systems and office software
- Ability to work well with others and develop positive working relationships
- Ability to lift to 50 pounds occasionally and 10 pounds frequently
Job Qualifications
- High school diploma or equivalent
- Strong communication skills
- Customer service experience preferred
- Ability to operate Windows operating systems and office software
- Ability to work independently and handle stressful situations
- Ability to collaborate effectively with team members
Job Duties
- Check guests in and out by confirming reservations, assigning rooms, and issuing keys
- Handle guest requests and complaints promptly and professionally
- Manage cash drawer and process payments including room charges, cash, debit, or credit
- Keep the front desk area and lobby clean and organized
- Coordinate with housekeeping to ensure room readiness for guests
- Provide guests with directions and information about the property and local attractions
- Answer guest calls, messages, and process requests or concerns
- Run daily reports and ensure the accuracy of information
- Assist guests with special requests and ensure their satisfaction
- Follow all company policies, safety procedures, and maintain confidentiality of guest information
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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